Privacy Policy

1. Introduction

DigiTransact AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website digitransactai.com, engage with our AI consulting services, or attend our training programs.

We comply with the Ghana Data Protection Act 2012 (Act 843), the General Data Protection Regulation (GDPR) for our European clients, and other applicable data protection laws.

2. Information We Collect

Personal Information

When you interact with our services, we may collect: your name and contact details (email, phone number, address), company name and job title, consultation booking information, payment and billing details for services, training program registration data, and any information you voluntarily provide through contact forms or communications.

Automatically Collected Information

We automatically collect certain information when you visit our website, including IP address and location data, browser type and device information, pages visited and time spent, referral sources, and cookies and similar tracking technologies (see our Cookie Policy).

3. How We Use Your Information

We use the information we collect to: provide and improve our AI consulting services, process consultation bookings and service requests, deliver AI training programs and educational content, send relevant updates about our services and industry insights, respond to inquiries and provide customer support, analyze website performance and user experience, comply with legal obligations and protect our rights, and personalize your experience with our platform.

4. Legal Basis for Processing (GDPR)

For users in the European Economic Area, we process personal data based on: contractual necessity (to fulfill our consulting and training services), legitimate interests (to improve our services and communicate with clients), consent (for marketing communications and cookies), and legal obligations (to comply with applicable laws).

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with: trusted service providers who assist in delivering our services (payment processors, email services, hosting providers), professional partners for joint training programs (such as Stanford Seed, TICON Africa), legal authorities when required by law or to protect our rights, and business successors in the event of a merger or acquisition.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including encryption of data in transit and at rest, secure access controls and authentication, regular security assessments, and staff training on data protection. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Typically, client records are retained for 7 years after the end of our business relationship.

8. Your Rights

Depending on your location, you may have the following rights: access to your personal data, correction of inaccurate data, deletion of your data ("right to be forgotten"), restriction of processing, data portability, objection to processing, and withdrawal of consent. To exercise these rights, please contact us at [email protected].

9. International Data Transfers

As an organization operating across Africa and internationally, your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses where required.

10. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected data from a minor, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page with an updated revision date. We encourage you to review this policy regularly.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: